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If there is a fire, call 911.
If you smell gas, call the ATCO Emergency Line: 1-800-511-3447.
If there is absolutely no heat in the building, call ATCO Emergency Line: 1-800-511-3447 and then call The Capital: 587.774.8949.
If there is a major sewer backup (water coming up from floor drains etc.) call 311 and ask for an emergency sewer crew and then call The Capital: 587.774.8949.
If there is a major break in a water pipe (water spraying everywhere) please attempt to shut off the main water shut off and then call 311 and ask for an emergency water crew and then call The Capital: 587.774.8949.
If there is no electricity in the building, please call ENMAX: 403.514.6100 and then call The Capital: 587.774.8949.
For any other urgent maintenance concerns (Plumbing is leaking, water is backing up or not draining, no or limited heat, no hot water) call The Capital: 587.774.8949.
For all non-emergency maintenance requests, Click here to fill out our maintenance request form.
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